Tech Mahindra Announces Strategic Partnership with Soroco to Establish Major Task Mining Center – NBCNEWS

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Partnership to benefit AI & ML based process discovery and mining technology to drive digital transformation for customers

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BOSTON, Aug 2, 2022 /PRNewswire/ — Sorocothe world’s first work chart company, has announced a strategic partnership with: Tech Mahindra, a leading provider of digital transformation, consulting and business reengineering services and solutions. The partnership will establish a state-of-the-art Center of Excellence (CoE) to deliver an accelerated transformation program for business process management and managed services, supported by intelligent automation and task mining. Tech Mahindra’s CoE will be located in New Delhi to support the evolving digital transformation needs of customers from discovery to realization.

Together, Soroco and Tech Mahindra will support clients in developing a culture of continuous improvement, industry best practices, resources and accelerators to provide a structured, on-site approach. While Soroco’s platform Scout will focus on task mining led solutions, Tech Mahindra will assist in its implementation and manage services around task mining practices.

Samson DavidCEO, Soroco, said:“We are excited to partner with Tech Mahindra, one of the leaders in digital transformation. At Soroco, we build the world’s first work graphics platform, a database of shared digital experiences that emerge from our day-to-day work. It provides near real-time insight into how work is being done on the ground and helps companies on their transformation journey. Through this partnership, we aim to help organizations around the world assess how work is happening on the ground and have a profound impact on how people really experience work.”

The partnership with Soroco enables Tech Mahindra to leverage AI and ML-based Process Discovery and Mining Technology to accelerate their transformation results. Tech Mahindra’s Business Process Services has adopted an integrated automation practice that provides an advanced blend of intelligent automation and automation thinking with varied services such as automation consulting, opportunity assessment, tool selection, cost-benefit analysis, and RPA (Robotic Process Automation) roadmaps, among others, to the clients.

“New technology shifts, consumer expectations and challenging standards have pressured organizations to embrace automated digital methodologies. We look forward to working with Soroco to accelerate our customers’ digital transformation processes,” said Birendra SenBusiness Manager, Business Process Services, Tech Mahindra. “Our combined offering will further help reduce total operating costs, improve customer experience, drive better compliance and improve working capital. Tech Mahindra’s Center of Excellence (CoE) will help this strategic partnership to jointly deliver an integrated automation practice that delivers an advanced blend of intelligent automation and automation thinking.”

Tech Mahindra and Soroco will target global customers in a variety of industries such as telecom, banking, manufacturing, automotive, retail and consumer packaged goods, providing comprehensive, industry-leading capabilities to customers.

About Soroco

Soroco is building the world’s first and most advanced work graphics platform – a database of shared digital experiences that emerge from our day-to-day work. We are a deep technology company with ~40 patents. Our flagship product Scout, powered by the work graph, provides near real-time insight into how work is being done in the field and helps enterprises on their transformation journey. The “work chart” unites disjointed categories such as Process Mining, Task Mining, User Training, BPM, and RPA to provide a single source of truth. We have operations over the United States, EuropeUK, Singapore & India with a list of Fortune 500 customers in 30 countries.

Visit to learn how we help teams discover their work chart.

About Tech Mahindra

Tech Mahindra provides innovative and customer-centric digital experiences, enabling businesses, employees and society to grow. We are a USD 6 billion organization with more than 151,000 professionals in 90 countries serving 1,224 global customers, including Fortune 500 companies. We are focused on leveraging next-generation technologies, including 5G, Blockchain, Quantum Computing, Cybersecurity, Artificial Intelligence and more, to enable end-to-end digital transformation for global customers. Tech Mahindra is the only Indian company in the world to receive the HRH The Prince of Wales’ Terra Carta Seal for his commitment to creating a sustainable future. We are the fastest growing brand in ‘brand power’ and among the top 7 IT brands worldwide. With the NXT.NOW™ framework, Tech Mahindra aims to enhance the ‘Human Centric Experience’ for our ecosystem and disrupt collaboration with synergies arising from a robust portfolio of companies. Tech Mahindra strives to deliver tomorrow’s experiences today and believes that the ‘Future is Now’.

We are part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational confederations of companies with 260,000 employees in more than 100 countries. It has a leading position in agricultural machinery, commercial vehicles, information technology and financial services in India and is the largest tractor company in the world by volume. It has a strong presence in renewable energy, agriculture, logistics, hospitality and real estate. The Mahindra Group has a clear focus on leading ESG globally, enabling rural prosperity and improving urban life, with the aim of driving positive change in the lives of communities and stakeholders.

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